|
You may contact us on one of the numbers above, please leave a message if no-one answers as sometimes we may not be able to pick up the phone, we aim to call everyone back as soon as possible but there may be a delay during our busier periods. If you prefer, you may email us at info@ptnsystems.com. We are happy to come to you to look at any problem you may have, this is often the best way as the location and the peripheral devices connected to the machine, often have a bearing on the problem. Our current charges are £30 per hour plus VAT. We do not have a call out charge but due to the number of visits we make, we do have a minimum charge of £15 plus VAT, this includes the first 30 mins of a local callout. If you live outside of the Swanage area then we do charge travelling time as well, please ask if you are unsure of the charges. PTNSYSTEMS, King's Court Business Centre, King's Road, Swanage, Dorset. BH19 1HS Our VAT registration number is 846 2451 23 PTN Systems is a limited company no. 4999632 TERMS AND CONDITIONS (LEGAL STUFF) PTNSYSTEMS LTD. will make every possible effort to preserve their customers' data, however due to the unpredictable nature of PC’s we are unable to make any guarantee whatsoever that data will be intact after the computer(s) have been repaired or tested. The customer agrees not to hold PTNSYSTEMS LTD. responsible for any loss or damage to data as a result of repairs, upgrades or any other services carried out on their computer(s) or network. Please ensure you have all valuable data backed up, all serial numbers/activation codes and installation CD’s available, should they need to be re-installed at any time. |